FAQ

We offer a 30-day return policy for unworn items in original packaging. Please contact our customer service team to initiate a return.

Yes, we ship worldwide from our location in Japan. Shipping costs and times are calculated at checkout.

We recommend hand washing in cold water with a mild detergent and laying flat to dry to maintain the shape and quality of your winter hat.

Each product page includes a detailed size guide with measurements. If you are between sizes, we typically recommend sizing up for a more comfortable fit.

Our designs are specifically created for the damp, snowy cold characteristic of a Japan winter. They often feature a blend of aesthetic subtlety and technical functionality unique to Japanese design philosophy.

15-chōme-4-20 Minami 12 Jōnishi, Chuo Ward, Sapporo, Hokkaido 064-0912, Japan

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